Shipping policy

Last Updated: September 4, 2026

At Stavalian, our products are made and fulfilled on demand. Once your order is successfully placed, it is processed for production and dispatch.

1. Order Processing

Orders are generally processed and prepared for dispatch within 2–4 business days.

Processing times may vary depending on product availability, order volume, holidays, operational conditions and other circumstances.

During peak periods, processing may take longer than usual.

2. Delivery Timeline

After dispatch, orders within India generally take approximately 3–7 business days to be delivered, depending on the delivery location and courier service.

Delivery timelines are estimates and are not guaranteed.

Remote locations, public holidays, weather conditions, courier delays, service disruptions and other circumstances beyond our reasonable control may result in additional delivery time.

3. Shipping Charges

Applicable shipping charges will be displayed during checkout before the order is completed.

Free shipping, where offered, will be subject to the terms of the applicable promotion.

4. Order Tracking

Once your order has been dispatched, tracking information may be provided through the contact details associated with your order.

Tracking information may take some time to become active after dispatch.

5. Delivery Attempts

The courier may make multiple delivery attempts before an undelivered shipment is returned.

Customers should ensure that the provided address and contact information are accurate and that someone is available to receive the order where required.

6. Incorrect or Incomplete Address

Please carefully verify your shipping address before completing your purchase.

Stavalian is not responsible for delivery issues caused by an incorrect, incomplete or outdated address provided by the customer.

Additional shipping or re-delivery charges may apply where applicable.

7. Delayed Deliveries

Delivery timelines may be affected by:

Courier delays
Public holidays
Weather conditions
High order volumes
Natural events
Operational disruptions
Serviceability restrictions
Other circumstances beyond Stavalian's reasonable control

If your order is significantly delayed, please contact us with your order number so that we can assist with checking the shipment status.

8. Undelivered or Returned Shipments

If an order is returned because of an incorrect address, repeated failed delivery attempts, refusal to accept delivery or other circumstances attributable to the customer, additional shipping or re-delivery charges may apply.

Such situations may not qualify for a refund or free re-shipment.